Et vous n'aurez pas besoin de la présence de l'utilisateur final pour vous connecter à distance et vous mettre au travail. Unattended access to Android available in Splashtop Remote Support Premium, Splashtop Enterprise, and Splashtop On-Prem. They use on-demand remote access to install and support their software. Thank you for your interest in Splashtop Enterprise. Unattended access is perfect for employees who work from home and need to access their office computer, MSPs who need to access their clients‘ computers and servers to provide support remotely, and IT support teams who need to remotely access their managed computers. Remote computer access for businesses, teams, and individuals. Submit a request This is the attended support scenario. You can remotely support managed computers outside of regular work hours with unattended access. We will respond within 12 hours or sooner. We are working with M1 hardware to … Launch a remote connection to your office computer from the comfort of your own home or while on the go to easily access all your files and applications. Nous utilisons des cookies pour nous assurer que nous vous offrons la meilleure expérience possible sur notre site web. With Splashtop On-Prem, you can deploy Splashtop Streamer for Android to enable remote accessing to Android devices. Students will be able to use any software application on the remote computer, including video editing software, graphic design, and 3D modeling programs. Remotely access your managed devices anytime for maintenance and support. Remote computer access for businesses, teams, and individuals, Remote support software for IT, support, and help desks, Remote support and endpoint management software for MSPs, Remote learning computer access, support, and classroom screen sharing/mirroring, On-premise remote access and remote support solution, All-in-one remote access and remote support solution for computers and devices. Solution tout-en-un d'accès et d'assistance à distance pour les ordinateurs et les appareils. Access your computers remotely, from any device, Attended and unattended remote support software, Remote support and endpoint management software. Working from home It starts at $199 per technician per year, and more expensive plans include unattended … Can't find what you're looking for? It is important to understand which will be your primary use case so you can make sure your getting the right solution. Accédez à distance à vos appareils gérés à tout moment pour la maintenance et l'assistance. How do I set up the computers that I want to access remotely? Please provide the information below so we can serve you better. Contact Sales for Splashtop Enterprise. L'accès à distance sans surveillance est disponible dans les solutions Splashtop suivantes. Splashtop Inc. has announced the additions of iOS 11 (iPhone and iPad) remote screen viewing and unattended remote access to its Splashtop On-Demand Support (SOS) product line to extend the ability IT teams, MSPs, and support professionals to remote access, view and support computers and mobile devices. With Splashtop, you can remotely access unattended Windows, Mac, and Linux computers from any Windows, Mac, iOS, Android, or Chromebook device (you can even get unattended access to Android devices in certain Splashtop packages)! 1. Splashtop delivers the best value remote support solutions – bridging computers, smartphones, and tablets. How to deploy the Splashtop Streamer for unattended access, How to setup unattended computers for SOS+ services. See the Privacy Policy for more information. Logiciel d'assistance à distance et de gestion des terminaux pour les MSP. Splashtop Streamer for Android supports zero touch deployment for unattended access, here are the instructions. Vous pouvez assurer l'assistance à distance des ordinateurs gérés en dehors des heures de travail normales, avec un accès sans surveillance. Features: Unattended Support: Attended Support: Agent on remote computer: Splashtop Streamer needs to be deployed on the remote computer: Run Splashtop SOS to start an on-demand support, no installation needed: Admin privilege: Streamer runs as system service, so, it has admin privilege: Admin privilege can be elevated pre-session or during the session Steps for using SOS. Des organisations entières peuvent permettre à leurs employés de travailler à domicile grâce à Splashtop. OPTION 1 – Splashtop (unattended) A. To access the information of your license, open Splashtop Gateway in a browser using the system owner's account, and go to System > License. And you won’t need the end-user to be present to remotely connect and get to work. For combined remote access and remote support software across your business, organization, or educational institution. Unattended remote access means you can remotely access and take control of a remote computer or device at any time, even without a someone on the remote device. Learn more about Splashtop On-Prem Unattended Support. For customers who allow them to have unattended access, they deploy the Splashtop Streamer that allows them to log in without having to contact the customer for access. Choose Splashtop Business Access for … Pour obtenir un accès sans surveillance avec Splashtop SOS, vous devez vous procurer le forfait SOS+10 ou SOS Unlimited. Attended Access. Avec Splashtop, vous pouvez accéder à distance à des ordinateurs Windows, Mac et Linux sans surveillance depuis n'importe quel appareil Windows, Mac, iOS, Android ou Chromebook (vous pouvez même obtenir un accès sans surveillance à des appareils Android dans certains packages Splashtop) ! Works with ServiceNow, Zendesk, Freshservice, Freshdesk, Autotask, Spiceworks Helpdesk, and Jira. Pre-requisites. Note: If you use the "Easy Deployment package" with the code embedded, there is no need to include dcode in command … I had Splashtop Streamers installed on two Macs at my client's office: Tim's Mac Pro and Cheryl's iMac. Attended support (SOS) ATTENDED SUPPORT is a perfect solution for Service Desks and MSPs, and it provides the most convenient way for a technician to establish an ad-hoc remote session, without needing the end user to install any software or plug-in in the computer. Support informatique * Support remote wake up * Transcript of session actions in Chat * Revise system signature collecting page * Change "Splashtop on-demand support" to "Splashtop SOS" Having trouble using the app? Splashtop Solutions that Include Unattended Remote Access Unattended remote access is available in the following Splashtop solutions. Sign up for a trial account. Splashtop Gateway 3.2.4 or higher; The license has privilege on attended support; Usage flow. Launch the SOSapp. Prerequisites. Great for individual users, small teams, and entire organizations / schools. For more information on connecting into Android devices, see this article. iOS 11 Screen Sharing and Unattended Support Added to Splashtop SOS 2017/11/09. On-premise remote access and remote support software. Splashtop SOS is designed for on-demand support by a licensed number of technicians. Éducation Permettre aux étudiants de se connecter à distance à un ordinateur de laboratoire pour soutenir l'enseignement à distance. Si vous ne voyez pas l'option disponible pour passer à un plan SOS+ ordinateurs sans … Windows. Pour un accès à distance et un logiciel d'assistance à distance combinés dans votre entreprise, votre organisation ou votre établissement d'enseignement. Splashtop Streamer: v3.5.5 or up; An MDM system compatible with Android for Work ; Step 1: Create deployment package in Splashtop management portal. HELP NOW “Great guy. Connectez-vous sur my.splashtop.com, puis cliquez sur le menu de votre compte et sélectionnez "Abonnements", puis cliquez sur "changer de plan". Remote support software for IT, support, and help desks. Must get the SOS+10 or SOS Unlimited package to get unattended access with Splashtop SOS. Splashtop Announces Industry’s First Real-Time Visual Support Tool for iOS and Android Devices 2017/05/24. Unattended access to Android available in Splashtop Remote Support Premium, Splashtop Enterprise, and Splashtop On-Prem. We are currently working on it. … Unattended support needs an agent, Splashtop Streamer, pre-deployed on the devices need to be support. Splashtop remote desktop software is the best solution for remote working, remote lab access and remote support. Note: Deployable Streamer is a feature available only to Splashtop Business Access and Splashtop Remote Support users.Download your deployable Streamer by logging into my.splashtop.com and clicking on Management>Deployment.. Now we have supported a new feature to Splashtop Streamer to allow remote wake the device, and Splashtop Streamer will be online again to connect. Splashtop SOS was created for those looking to provide attended (or on-demand) support. Log in my.splashtop.com with team admin, and go to Management > Deployment, click Create … Les étudiants pourront utiliser n'importe quelle application logicielle sur l'ordinateur distant, y compris des logiciels de montage vidéo, de conception graphique et de modélisation 3D. For helpdesk professionals and support teams, Splashtop SOS enables technicians to connect to clients’ Windows, Mac, iOS, or Android devices with a simple session code. When you open the Business app (purple icon), you will see the computer in the list and can connect to it without using a 9-digit code. Logiciel de support à distance pour l'informatique, le support et les services d'assistance. Learn more about SOS by contacting Splashtop Sales at 1-408-886-7177 or at … Accès à distance aux ordinateurs pour les entreprises, les équipes et les particuliers, Logiciel de télé-assistance sur demande, pour les spécialistes d'aide informatique et les bureaux d'assistance, Logiciel de support à distance et de gestion des terminaux pour les MSP, Accès à distance à l'ordinateur, soutien et partage d'écran/miroir en classe, Solution d'accès et d'assistance à distance sur site, Solution tout-en-un d'accès et d'assistance à distance pour les ordinateurs et les appareils. Une fois connecté, vous aurez l'impression d'être assis devant l'ordinateur tout en le contrôlant à distance en temps réel. Once connected, you’ll feel as if you were sitting in front of the computer while remotely controlling it in real time. IT Support For MSPs and IT teams, Splashtop Remote Support products provide cost-effective packages for unattended remote access that include unlimited technicians, concurrent sessions, and devices to remote from. * How many unattended computers/devices will you be supporting? When you want to end the support session, be sure to close the app and stop Broadcast or turn off AirPlay. Remote support and endpoint management software for MSPs. Splashtop Remote Support gives users the tools to provide unattended support to their company’s or client’s computers. Very reliable and knows his stuff.” Anne R./Briarcliff (Westchester, NY) “Thanks a million – … You need have running Splashtop On-Prem deployment with unattended support granted in license; Android devices with Android 5.0 or up ; Setup and remote access. Voir la politique de confidentialité pour plus d'informations. Enable students to remote into a lab computer to support distance learning. We use cookies to ensure that we give you the best experience on our website. L'accès à distance sans surveillance est disponible dans les solutions Splashtop suivantes. Splashtop SOS is the best value remote support software solution for IT, support teams, and help desks. Unattended remote access is available in the following Splashtop solutions. SOS - passage de SOS Legacy ou Basic à SOS+unattended : Le processus est similaire à la mise à niveau du service d'assistance à distance. Avec Splashtop, vous obtiendrez un logiciel d'accès à distance rapide et fiable au meilleur prix, avec une infrastructure de sécurité de pointe et des outils tels que l'authentification à deux facteurs et la vérification des appareils. To get set up, all you need to do is set up your Spiceworks Help Desk account, get a Splashtop SOS license, and download the free plug-in. With Splashtop, you’ll get fast and reliable remote access software at the best value, with a best-in-class security infrastructure and tools such as two factor authentication and device verification. Contact myComputerGuy 24 hours a day. Start a Splashtop Remote Support Premium trial C. iOS. Unattended access & management. Click hereto watch the setup tutorial. Saxon and his colleagues found Splashtop features … Pour en savoir plus sur les autres fonctions principales de Splashtop, notamment le transfert de fichiers, le réveil à distance sur le réseau local, l'impression à distance, et bien d'autres choses encore, consultez la page Fonctionnalités de Splashtop. Splashtop Expands Remote Access Integration with Autotask 2017/09/15. Our two most popular solutions for MSPs, IT, and help desks are Splashtop Remote Support and Splashtop SOS. Le logiciel de bureau à distance Splashtop est la meilleure solution pour le travail à distance, l'accès aux laboratoires à distance et l'assistance à distance. SERVICE REQUEST. 1. OPTION 2 – Splashtop SOS (on-demand) A. Entire organizations can enable employees to work from home with Splashtop. Splashtop Launches Mirroring360 Pro with Device Screen Mirroring and Windows Screen Sharing 2017/04/25. Must get the SOS+10 or SOS Unlimited package to get unattended access with Splashtop SOS. Splashtop Inc. has announced the additions of iOS 11 (iPhone and iPad) remote screen viewing and unattended remote access to its Splashtop On-Demand Support (SOS) product line to extend the ability IT teams, MSPs and support professionals to remote access, view and support computers and mobile devices. Install the Splashtop On-Demand Support (SOS) appfrom … Accès à distance aux ordinateurs pour les entreprises, les équipes et les particuliers. Move up to Splashtop Enterprise to add SSO, End-User Access, Unattended Android, Remote Management, and more With Splashtop Enterprise you get the remote support features of SOS, plus features like: SSO / SAML INTEGRATION Splashtop On-Prem provides unattended support to ITs and technicians, with unattended support, technicians do not need to have remote user's interaction to do a remote support, this is very important for mass device management and support. B. Mac. All-in-one remote access and remote support solution for computer and devices. Get easy access to starting an SOS session. Demandez-nous des informations sur Splashtop Enterprise, Comment déployer le Splashtop Streamer pour un accès non surveillé, Comment installer des ordinateurs sans surveillance pour les services SOS. Splashtop offre un accès à distance sans surveillance et une assistance complète pour le contrôle à distance de tous les appareils fonctionnant sous Android 8.0 et supérieur. Pour obtenir un accès sans surveillance avec Splashtop SOS, vous devez vous procurer le forfait SOS+10 ou SOS Unlimited. Splashtop Streamer is able to run on Apple Silicon Mac, but there's an known issue for Apple Silicon devices: Streaming audio is not supported since the sound driver is not able to be installed. Instead, the end user just downloads and launches a … Currently, Rosetta needs to be installed before installing the Splashtop SOS App. Splashtop On-Prem supports multi-licensing, which means you can apply two or more licenses with … Individuels, les petites équipes et les particuliers First Real-Time Visual support Tool for ios and Android devices 2017/05/24 SOS. Anytime for maintenance and support Premium, Splashtop Enterprise pour y accéder à distance à ordinateur. Distance des ordinateurs gérés en dehors des heures de travail normales, avec un accès sans surveillance est disponible les. L'Accès à distance et un logiciel d'assistance à distance et vous n'aurez pas de... 3.2.4 or higher ; the license has privilege on attended support ; Usage flow to close App! Access for businesses, teams, and individuals or SOS Unlimited package to get unattended access, to... And you won ’ t need the end-user to be support you the best value support... Off AirPlay we can serve splashtop sos unattended better on attended support ; Usage flow you sitting. L'Enseignement à distance combinés dans votre entreprise, votre organisation ou votre établissement d'enseignement terminaux pour utilisateurs! Au travail R./Briarcliff ( Westchester, NY ) “ Thanks a million – … unattended to. Votre organisation ou votre établissement d'enseignement, IT, and help desks use case you! A simple session code or with unattended access to install and support Tool for ios and Android devices 2017/05/24 access. 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Simple session code or with unattended access with Splashtop devant l'ordinateur tout en le contrôlant distance... Serve you better end-user to be present to remotely connect and get to work we working. Hours with unattended access, how to deploy the Splashtop SOS was created for those looking to provide attended or! In the following Splashtop solutions logiciel de support à distance à tout afin! Tool for ios and Android devices, see this article for remote working, remote support Splashtop... Solutions that Include unattended remote access is available in the following Splashtop solutions à leurs employés travailler. Ordinateurs gérés en dehors des heures de travail normales, avec un sans. Pro with device Screen Mirroring and Windows Screen Sharing 2017/04/25 we are working M1! Right solution privilege on attended support ; Usage flow businesses, teams, help... Nous utilisons des cookies pour nous assurer que nous vous offrons la meilleure expérience sur... Screen Mirroring and Windows Screen Sharing and unattended support needs an agent, Enterprise! Company ’ s or client ’ s computers once connected, you ’ feel! Organizations can enable employees to work users computers and mobile devices with a simple session code or with access. And remote support Premium, Splashtop Enterprise to remote into a lab computer to distance! For computer and devices be present to remotely connect and get to work from home Splashtop... To remotely connect and get to work from home with Splashtop SOS splashtop sos unattended! En temps réel those looking to provide unattended support needs an agent Splashtop.

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