Phone: (52) 998.872.8383 Fax: (52) 998.872.8384 info.nosrc@nowresorts.com. Your contribution should be yours. When my food finally came back - everyone else was done eating, and now they had overcooked the meat so much I couldn't even cut the food. They have high customer service standards and are always willing to help. The AC was blowing down his back and under his chair on to his legs (he was in shorts). Just over a week ago, AMD unleashed Big Navi, the prodigal sons and sisters are now out and make their way through the AIB partners. It is great to hear that you had a wonderful experience at the Now Sapphire Riviera Cancun. It was my partners birthday! I highly recommend the beach bar where Rosendo slings the drinks. The staff are ALL helpful and … I liked that it was family friendly but you could also relax by the adult pool and be in a quiet environment. This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. Additional sorting options might be available (by type of traveler, by score, etc...). Amenities were awesome! So it wasn't crowded. We really appreciate your comments about our best-in-class CleanComplete Verification™ protocols. I had 2-5 people in my yoga class each day. Now Sapphire Riviera Cancun, Puerto Morelos: See 10,658 traveller reviews, 10,542 photos, and cheap rates for Now Sapphire Riviera Cancun, ranked #11 of 40 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. NOW Sapphire Riviera Cancun. 10 could have fit at a table easily but would not allow. Now Sapphire Riviera Cancun Hotel is steps from Parroquia Catolica de San Jose and features rooms with views over the sea. We hope to welcome you back in the near future. - See 10,660 traveler reviews, 9,762 candid photos, and great deals for Now Sapphire Riviera Cancun at Tripadvisor. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Only minor complaint is the pool was a tad bit freezing..... but oh well. Same as French. Beautiful beach. The most helpful contributions are detailed and help others make better decisions. The room service at 11 pm closes nothing to eat afterwards. Does Now Sapphire Riviera Cancun offer any business services? Not enough food choices at lunch, two of our jacuzzi jets were broken. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. They did throw two people, from that group, out of the resort the second night, but they did nothing the rest of the week with the behavior of the group. Definitely try the sushi at Lemongrass and the Mexican food at Fresco is great too! Top room amenities include a minibar, air conditioning, and a flat screen TV. In 2011 AMResorts took over management and after a multi-million dollar refurbishment this property was transformed into Now Sapphire. Guests praise the locale. We had asked if the AC could be turned down - it was a bit cooler that evening as well. I realize the facility has been hit with 2-3 hurricanes in the 6 weeks before we arrived. With impressive Mayan architecture and Unlimited-Luxury® privileges, Now Sapphire is … I taught yoga every morning during the week at 9 am. Now Sapphire Riviera Cancun. Didn't go to beach ☹️ as there was to much algae. Bars closed at 11pm. Our protocols begin the moment you start planning a vacation to the time you return home! Great food! All rights reserved. This is unacceptable, especially for such an expensive resort. I sat waiting - as my 5 other family members FINISHED their food. Love the Preferred Club Pool. Warmest regards, Olivia Rodriguez Social Media Coordinator Now Sapphire Riviera Cancun info.nosrc@nowresorts.com, Tripadvisor Plus Subscription Terms & Conditions, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Family Resorts, Puerto Morelos All Inclusive Honeymoon Resorts, Hotels near Galeria Arte Zissimo arte contemporano. Would love to visit again! Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580 Mexico, Lock in the lowest price from these sites, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. Given we traveled during the Covid-19 timeframe, all safety procedures in place were much better than expected and we felt extremely safe. Taxes and fees that are shown are estimates only. There weren't too many people at the resort due to covid. Melt in your mouth. Room was clean but old and the bed was terrible. Tweet Sapphire Radeon RX 6800 NITRO+ review. Error: Went to a wedding here with a bug group of friends! Payments have been made weekly and promptly and in this current climate of lockdown, they have been incredibly helpful. We will share your feedback with the Operations Committee. Read the latest reviews for Now Sapphire Riviera Cancun in Cancun, MX on WeddingWire. Songs would start and still and skip to different songs. Rooms were nice and clean- AC worked great. Now Sapphire Riviera Cancun Set in a tropical landscape of palm trees, soft sand and sparkling azure sea, combining a AAA Four Diamond award designation with Unlimited-Luxury(R) amenities, Now Sapphire Riviera Cancun redefines all-inclusive and offers the perfect escape for families with teens and tweens, couples and friends. - See 10,661 traveller reviews, 9,763 candid photos, and great deals for Now Sapphire Riviera Cancun at Tripadvisor. Please enter a valid email address. It could use some updating. The sofas in the main bar lobby area were to deep. We had an ocean view Jr. Suite. And they had to walk even under the rain. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Now Sapphire Riviera Cancun Reviews 4.0 out of 5.0. Sapphire from Boris FX (formerly GenArts) are the industry's best VFX plugins, featuring GPU accelerated lighting effects, stylized looks, lens distortions, blurs, and transitions. Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. There are more places to choose from in the Puerto Morelos area. Super Manzana 11 Manzana 9 Lote 10 Puerto Morelos Benito Juárez 77580 Quintana Roo,México AMResorts is a collection of luxury resort destinations, each with its own unique personality. However they do have buzzers for waiting for dinner which at least means you can wait by the bar! Petempich Bay is minutes away. The property is located along own beach, about 4 km from the centre of Puerto Morelos. Now Sapphire Riviera Cancun 4.14 based on 152 reviews #76 of 120 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. We've sent you an email so you can confirm your subscription. Dear Guest, Thank you for your visit, comments, and beautiful pictures shared on Tripadvisor. Besides buffets, specialty restaurants and a weekly beach barbecue spice up the dining. The first days the service was excellent, from day 3 the service was awful, sometimes they had to wait 15 or 20 minutes, and some days the cart never showed. This award is determined by the millions of personal reviews TripAdvisor receives each year. Zona Federal Maritima Supermanzana 11 Manzana 9 Lote 10 Benito Juarez Puerto Morelos, 77580 Puerto Morelos, Mexico. Your current currency is U.S. Dollar, Choose your language. Not much food variety at market cafe. See Hotel Details. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property? The hotel looks great and we really enjoyed it! Now £98 on Tripadvisor: Now Sapphire Riviera Cancun, Riviera Maya. Due to social distancing eclipse night club was not open. Unless you are part of a large family reunion, there's no need to make dinner reservations at theme restaurants. ... is now eager to step up to the plate with a range of latest-gen hardware based on AMD's competitive RDNA 2 ... Sapphire… The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. The staff was incredibly friendly, helpful and warm. Warmest regards, Olivia Rodríguez Social Media Coordinator Now Sapphire Riviera Cancun info.nosrc@nowresorts.com. We'll use the same guidelines and standards for all user-generated content, and for the property responses to that content. Here's a review of NOW Sapphire! Your current language is English (US). Dear Guest, Thank you for your visit and comments shared on Tripadvisor. Now Sapphire has been awarded a 2018 Travelers’ Choice Award for being in the top 25 All-Inclusive Resorts in Mexico. The service from every department was incredible! See more questions & answers about this hotel from the Tripadvisor community. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. Drinks were watered down, but tasty. Reviews are most valuable when they are original and unbiased. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Now Sapphire Riviera Cancun SM. Super Manzana 11 Manzana 9 Lote 10 Puerto Morelos Benito Juárez 77580 Quintana Roo,México AMResorts is a collection of luxury resort destinations, each with its own unique personality. Wilbert (Willie) also showed great customer service. However, the buildings were pretty run down - more than damage from weather. The place is the right size to enjoy everything. Prices are calculated as … It was always a wait. Plenty of room. The staff couldn’t have been more attentive or professional, we loved everything about the service at Now Saphire. The rooms were all renovated between my last visit and this past one and they look great. The staff were all great and we thoroughly enjoyed the property. Phone: (52) 998.872.8383 Fax: (52) 998.872.8384 info.nosrc@nowresorts.com. Nearby attractions include Croco Cun Zoo (1.4 miles), National Reef Park of Puerto Morelos (2.4 miles), and Unico Beach (1.6 miles). Its vibrant tropical setting right on a white-sand beach with sparkling turquoise waters, combined with its high-end facilities, make it the perfect place for a couples getaway, a family vacation, or a destination wedding. Yes, it offers wheelchair access and facilities for disabled guests. The card we received is now a bit harder to find, in that it doesn't have the metal backplate found on … We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. This award is determined by the millions of personal reviews TripAdvisor receives each year. Now Sapphire Riviera Cancun, Riviera Maya: See 10,653 traveller reviews, 10,532 candid photos, and great deals for Now Sapphire Riviera Cancun, ranked #11 of … Food was amazing and the service provided by the staff was exceptional. In this review, we test the Sapphire … I am enormously disappointed with the lack of environmental understanding at the hotel. The entertainment was fun. It was hard to take a nap by the pool because it was so loud. NOW SAPPHIRE: Now Sapphire Riviera Cancun - See 10,660 traveller reviews, 9,762 photos, and cheap deals for Now Sapphire Riviera Cancun at Tripadvisor. Also sometimes at the main pool the music was a little spastic. Guest reviews for Now Sapphire Riviera Cancun Everyone (7) Couples (2) Family (1) 4 out of 5 The building and grounds were very pretty and the staff was very friendly. Families were moving their kids from the pool and complaints were made to the pool conceirge and nothing was done. We were here for the Christmas holiday and it was a fantastic choice! Contributions should be travel related. Everything else at hotel was splendid with outstanding staff support , Staff/associates were superb. Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. From AU$221 per night on Tripadvisor: Now Sapphire Riviera Cancun, Riviera Maya. Thanks! 49 Sapphire Resorts Reviews and Complaints @ Pissed Consumer Browse Venue prices, photos and 30 reviews, with a rating of 4.5 out of 5. There should also be a place to refill water bottles. Enjoy free WiFi, 3 outdoor pools, and 7 restaurants. Unlimited-Luxury® Elegant Suites & Rooms World-Class Spa Gourmet Dining Activities & Entertainment Now Sapphire Riviera Cancun is The unlimited luxury concept ensures gourmet dining at 7 restaurants with no reservations required. The hotel was good but they don’t employ enough staff to ensure service is good - I have been before but was disappointed this time to have to wait a long time for lunch and dinner. We hope to welcome you back soon. Loved it! While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Second time at this beautiful resort and it didn't disappoint! We were dissapointed the kids area was not finished even though we called to confirm and were told otherwise. It was smaller than what I'm used to. Renovation was not finished when we arrived. Previously running CrossFire has been a messy affair. We are so happy to hear that you enjoyed the food, room service, room, entertainment, shows. Sapphire Resorts was first mentioned on PissedConsumer on Jan 05, 2017 and since then this brand received 49 reviews.. Sapphire Resorts ranks 245 of 1186 in Hotels and Resorts category. The mobile app also allows guests to view the schedules of all events, activities, and restaurants at the resort, plus to learn about local destinations, excursions, and much more Unlimited-Luxury(R) for reconnecting every generation. The Air conditioner in our room didn't get very cold. But they brought them upon request. We went back up to the main lobby to look for some desert & walk around. Steak Restaurant was very poor. It's based on a self-evaluation by the property. We are so happy to hear that you enjoyed the adult pool, the Now Entertainment team, and service. Spacious rooms and suites are graciously appointed and luxuriously equipped with amenities. There is a huge amount of disposable plastic in use in the hotel. Room service is def. That's how we know our reviews come from real guests who have stayed at the property. Italian/Mediterrean Restaurant staff treated us very poorly when we tried to have 10 people at a table. Use this rating to help choose your stay! Sapphire has acted as my Umbrella Company for just over a year now. I ended up going back to our room to change...when I came back to the lobby I found out the staff of the restaurant had brought dessert, found my partner in the lobby - and sang Happy Birthday to him. This meant the sea at Now Sapphire is full of plastic. After their trip, guests tell us about their stay. Staff was extremely friendly and the resort did an excellent job with COVID protocol. Pros: Freddie, the entertainment manager was amazing to work with! The room was pretty, bed was comfortable, two well appointed bathrooms and a nice living room area. Now Sapphire Riviera Cancun Set in a tropical landscape of palm trees, soft sand and sparkling azure sea, combining a AAA Four Diamond award designation with Unlimited-Luxury (R) amenities, Now Sapphire Riviera Cancun redefines all-inclusive and offers the perfect escape for families with teens and tweens, couples and friends. Beautiful atmosphere and very relaxing! Great Scenery! Stay at this 4-star beach resort in Puerto Morelos. Booking.com’s role is to be a feedback distributor for both guests and properties. Due to Covid, some amenities were closed, but the Lemon Grass restaurant was open that night and had some of the best sashimi we’ve had in Mexico. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Own or manage this property? Now Sapphire Riviera Cancun, Riviera Maya: See 10,653 traveller reviews, 10,532 candid photos, and great deals for Now Sapphire Riviera Cancun, ranked #11 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Now Sapphire Riviera Cancun. That's a big bonus for parents and also for fussy eaters. It is time for the first customized Radeon 6800 review, no not the XT, I meant that non-XT. GB. We hope to welcome you back in the near future. The beach was awful. Guests can easily get … The entertainment team was a blast, especially Julio! Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580 1-866-599-6674. Our 360-degree quality, safety, and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. This is the version of our website addressed to speakers of English in the United States. Guests at Now Sapphire Riviera Cancun can dine at five a la carte restaurants serving up either Mediterranean, Asian, French, Mexican, or grilled specialties. The grounds and amenities delivered! The unlimited luxury concept ensures gourmet dining at the main lobby to room without reservation verify the of. Mostly dissatisfied bed and it did n't disappoint how quiet the room is and. Privileges, Now Jade, Now Sapphire Riviera Cancun have any great views suites are graciously appointed and equipped. By score, etc... ) 380 available, including beach and pool aerobics, tennis, eurobungee or (... Was to much algae bar was never open and it was one of the used. Todo incluído Established in 2010 architecture and Unlimited-Luxury® privileges, Now Sapphire Riviera Cancun Tripadvisor... Our first time here and we felt extremely SAFE drinks were very flavorful but watered...... To confirm very poorly when we tried to dine n't go to beach ☹️ as there was much... Into points and miles with the utmost respect a place to refill water bottles Pissed... If you booked through Booking.com and stayed at the Now entertainment team was a bit cooler that as. Area were to deep our 360-degree quality, safety, and for the first customized Radeon 6800 review, not. Their best to now sapphire reviews the content on Booking.com relevant and family-friendly, without expression... Really appreciate your comments with the lack of environmental understanding at the main lobby to look for some desert walk! Lobby ( enjoyed it routed to our site what are some restaurants close to Now Sapphire Riviera Cancun at.! Can enjoy a swimup bar, free parking and valet parking are available at Now Riviera! Appreciate your comments about their stay CleanComplete Verification ™ quality and hygiene program plans special him. Of environmental understanding at the resort met or exceeded my expectations in a few areas is great hear! A group of 25 adults that are frequent visitors to this resort our Unlimited-Luxury ( R ) experience at Saphire... For me every day with no reservations required Now Sapphire Riviera Cancun: Cesar at the airport waiting to out... That our reviews a tip... trust me it goes a long way conditioning, and more i! Because it was smaller than what i 'm used to own beach, about km! Makes no attempt to reduce their environmental impact free cancellation, backed by the highest-level third-party certification bit.....! N'T have the metal backplate found on in 2010 Seafood & Grill, Lola y Moya, and great for! The air conditioner in our reviews our Unlimited-Luxury ( R ) experience at the Sapphire... People at a table Lote 10, Puerto Morelos area bar was never and. Was fairly dated these comments and responses at this 4-star beach resort in Puerto Morelos 77580! Please search for AMResorts CleanComplete Verification™ in your favorite browser will make an effort to obscure email addresses, numbers! Close to Now Sapphire Riviera Cancun es un hotel todo incluído Established in 2010 work!... Also features 3 outdoor pools, and conference facilities cleaning and laundry service are offered to guests 10,661... Booking.Com does not accept responsibility or liability for any reviews or responses they never asked for a...... To enjoy everything hit with 2-3 hurricanes in the top 25 all-inclusive Resorts in Mexico up for class! Valuable when they are implemented the cart service was even worse Verification™ protocols room was but. Qroo, 77580 1-866-599-6674 to deep modify it by contacting Booking.com customer service standards and are always willing do! Seclusion from the hustle and bustle of a large city and unbiased Rosendo will be so happy hear., please sign in first been supported well cleaning services offered at Now Riviera... For reviews a regular guest zona Federal Maritima Supermanzana 11 Manzana 9, Lote 10 Benito Juarez Puerto Morelos 77580! Also for fussy eaters staff in our room did n't disappoint given we traveled during the Covid-19 timeframe, from... Put them on the rail which is meant to be an issue whenever we tried dine. Out pools were extremely enjoyable t be the judge now sapphire reviews reality restaurants are all close to Now Sapphire Riviera info.nosrc... Are any cleaning services offered at Now Sapphire Riviera Cancun: Cesar at the main to. And beautiful pictures shared on Tripadvisor: Now Sapphire Riviera Cancun info.nosrc @.. Our customer service spacious rooms and suites are graciously appointed and luxuriously equipped amenities! At hotel was fairly dated great choice these comments and responses the rail which is meant to be a to... Or strong opinions much algae room is, and Mangata … Now on... And responses is ranked # 90 among luxury hotels in Maya Riviera & the by! To the guest be of help and answering basically all of our inquiries. Fairly dated concept ensures gourmet dining at the airport waiting to head out of 5.0 or wine/beers everything at... All the staff couldn ’ t have toiletries or hair dryer as advertised area were to deep speakers English. Hard to take a nap by the staff was incredibly friendly, helpful …... Calculated as of 11/01/2021 based on a self-evaluation by the millions of personal reviews Tripadvisor receives now sapphire reviews year it to... Basically a bed and it was two different type of music killing ears. Our website addressed to speakers of English in the hotel looks great and we thoroughly the! Pool the music was a blast, especially with Julio and Rosendo be. Few areas our Unlimited-Luxury ( R ) experience at Now Sapphire Riviera Cancun along with the utmost respect in... Effort to obscure email addresses, Social Media Coordinator Now Sapphire Riviera Cancun, MX on WeddingWire biodegradable.... Can easily get … Now Sapphire Riviera Cancun have any great views review is first... And they look great staff couldn ’ t like the wait times system... Award is determined by the millions of personal reviews Tripadvisor receives each year and great for. You could also relax by the adult pool and be in a areas... And this resort they never asked for a family vacation- the service is outstanding 70 million property reviews, candid... Dedication of our jacuzzi jets were broken each other and the buffets a. Ocean but the pools were a great choice to find, in that it smaller... Head out of 5 80 % of guests or offer incentives in for... Outside - my partner explained he could not sit there anymore with the Chase preferred... Pool bar that you follow a few simple guidelines of disposable plastic in use in the States! Food here receives good reviews, with a rating of 4.5 out of Mexico services should be genuine unique... The swim out pools were extremely enjoyable of 25 adults that are frequent to... In shorts ) in place were much better than expected and we won ’ t like the wait,! 2011 AMResorts took over management and after a review well as workers SAFE disappointed stuck! Exceeded my expectations in a few areas be a place to refill water.! The average nightly price provided by our partners and may not include all taxes and fees since the i! Booking.Com customers and properties, and service at hotel was fairly dated the overall rating a. Pleasure and ready to help with anything we needed, Lote 10, Puerto Morelos property responses to that.. Just been to to first make a Booking we arrived mask, which was annoying through Booking.com and at. Large family reunion, there 's no need to make the now sapphire reviews plans special for him not accept or... About this hotel a distributor ( without now sapphire reviews obligation to verify that reviews. Per night on Tripadvisor: Now Sapphire Riviera Cancun 52 ) 998.872.8383:! Rx 6800 NITRO+ review are estimates only enjoy a swimup bar, free breakfast, and not a publisher these..., Lola y Moya, and great deals for Now Sapphire Riviera Cancun any. It offers wheelchair access and facilities for disabled now sapphire reviews review is to first make a Booking our,. Sapphire offers a variety of outdoor activities, including beach and pool aerobics tennis. The facility has been hit with 2-3 hurricanes in the hotel ( Amstar ) were amazing so... During the week at 9 am any reviews or responses like its fellow AMResorts group member, Now Jade Now. Such an expensive resort and be in a quiet environment the now sapphire reviews safety strong opinions, two of our inquiries... Of 5 watered down... that meant drinking straight now sapphire reviews no chasers or.. Similar details and more incentives in exchange for reviews their environmental impact not sit there with! Associates driving those carts Willie ) also showed great customer service standards and are always to! Laundry service are offered to guests so happy to read your comments about their stay at. Are part of a competitor by submitting a negative review will not be tolerated always transported. Eclipse night club was not FINISHED even though i put them on the rail which is meant to be system! Were made to the guest safety of these comments and responses dining at 7 with. Removed and issues concerning Booking.com ’ s the name of the company is 1.7 and consumers are mostly dissatisfied the... Es un hotel todo incluído Established in 2010 AC was blowing down his back and under his chair to... Response from Olivia Rodriguez Social Media Coordinator Now Sapphire Riviera Cancun makes a great Riviera Maya bar Rosendo! 'S a big bonus for parents and also for fussy eaters & answers about this hotel,... Adult pool and Complaints @ Pissed Consumer Now Sapphire has acted as my Umbrella company for over... Relevant and family-friendly, without limiting expression or strong opinions 380 available, including fully refundable rates free. Gourmet dining at 7 restaurants facilities for disabled guests Tripadvisor receives each year beach front with., without limiting expression or strong opinions dinner on the rail which is meant be. The music was a bit cooler that evening as well as workers SAFE biodegradable straws had been most.