I hope this helps to shine a light into the world of the chief operating officer. Banish the blank page for good with our 1000+ HR templates. One of our investors offered a third option, “VP of Shit.”. We were a blogger, a guy doing things that don’t scale, and a software engineer. They are crafted by HR professionals, intelligently structured and easy-to-navigate and provides the major categories that you should include. AngelList helps people find exciting job opportunities, from fast-growing startups to the Silicon Valley giants you know & love. Today, I am the COO at Mattermark. This Chief Executive Officer (CEO) job description template is customizable and ready to post to job boards. Add a few personal touches and you’re good to go. We moved away from a centralized recruiting function with internal recruiters to a model that distributes the load amongst hiring managers. I was an individual contributor hired when Referly was gasping for air, and my job description was essentially, “go on missions for Danielle.”. Let’s discuss the specific job descriptions for each. The main idea behind a Job Description is to lay out the information that’s related to everything in and around a certain job. How Does it Help Hire faster? Our sales were entirely inbound at the time, and we were getting a lot of non-VC customers signing up from investment bankers to salespeople to real estate brokers. “Keith Rabois on the Role of a COO, How to Hire and Why Transparency Matters”, “How my co-founder and I structure ourselves as CEO and COO”, “Second in Command: The Misunderstood Role of the Chief Operating Officer”. As we built repeatable processes to get certain data points — we call it the “human algorithm — we realized I had taken the team from 0–1. Find a Job. See salaries, compare reviews, easily apply, and get hired. I've got a product, please build a company around it! What you will do: Europe & Rest of World: +44 203 826 8149. Keith Rabois says “you’re constantly fixing things,” which you are. You are also constantly solving problems you haven’t solved before. It simply means describing each and everything related to the Job. In a candidate-driven market, which is fancy speak meaning candidates pretty much choose from multiple offers, it becomes less about lists of qualifications and more about advertising your company and brand. Problem solving in an ambiguous environment should be a founding COO’s core skill. How to Not Suck at Design, a 5 Minute Guide for the Non-Designer. Chief Technology Officer (CTO) job description should contain the following duties and responsibilities: Lead the strategy for technology platforms, partnerships and external relationships Represent the technological agenda in staff meetings and when making hiring decisions Industry insights, new tech and tools, step outside the day-to-day demands of HR and keep pace with a changing world. If you also have excellent people skills, business acumen and exemplary work ethics, we’d like to meet you. This Startup CEO Job Description has ways to grab its audiences' attention. Job Description: Goals “To quickly and responsibly build a profitable and sustainable ecommerce business that will compete effectively with similar stores in its market as well as complete with Amazon, eBay, and other … Co-founders are supposed to manage teams and run the business, right? Reporting to the Managing Director and working as a key member of the SFB’s Most people understand that COOs support and collaborate with a startup’ The JD outlines … In January 2014, we had just tried to raise our Series A, and got feedback that we needed to prove out some other customer segments. I believe the job of a founding COO is to do the most important things the company hasn’t hired for yet, hire or delegate to someone in your place, and move on. Startups come here first to build their team. Titles shouldn’t matter, but unfortunately everyone has to have one — including me. The low-stress way to find your next start up coo job opportunity is on SimplyHired. You will be the company’s second-in-command and responsible for the efficiency of business. Remote work, technology, and engagement are hot topics in the New World of Work. Apply now for Co-founder/COO job at Q Music Player AB in Stockholm, Sweden with one click. ), Manage relationships with partners/vendors, Proven experience as Chief Operating Office or relevant role, Working knowledge of data analysis and performance/operation metrics, Working knowledge of IT/Business infrastructure and MS Office, BSc/BA in Business Administration or relevant field; MSc/MBA is a plus, Business Operations Manager job description, Chief Operating Officer (COO) interview questions, Designing and implementing business operations, Establishing policies that promote company culture and vision, Overseeing operations of the company and the work of executives. If you’re building something from nothing, there will be times when things suck. And in a start-up, best things is that decisions are made by a group of complementary people, and the COO role is to also make sure things to get sidetracked by small operational details. Job description. Read the minds of our team of HR writers. A Job Description gives both the employer and the employee a clear idea of the requirements of a certain Job. What are the characteristics of a good COO (chief operating officer)? The COO will optimize our company's operating capabilities, employ strategies to maximize customer satisfaction and manage marketing initiatives. Europe & Rest of World: +44 203 826 8149 The right candidate must be ready to build and model a great company culture, provide inspired leadership to our executive team, establish a great working relationship with the board of directors and set a course for company strategy. GROWTH STAGE N/A. There are over 92 start up coo careers waiting for you to apply! Sign up for jargon-free hiring resources. Remote work, technology, and engagement are hot topics in the New World of Work. It … Sign up for Workable's 15-day free trial to post this job and hire better, faster. Feel free to use this Chief Executive Officer (CEO) job description template! Early on in my second mission, at one of our company all-hands meetings, I remember when one of our engineers asked, “Andy, I know you’re working really hard, but what is it that you do?” We all laughed, and I explained the things I had been working on. Hiring a COO? It’s not always the case that a startup needs to appoint a chief operating officer right out of the gate. I believe the job of a founding COO is to do the most important things the company hasn’t hired for yet, hire or delegate to someone in your place, and move on. 92 start up coo jobs available. Well, today I can tell you that when you’re the chief operating officer at a startup, everybody does have a question about your job. FUNDING STAGE N/A. With that said, the typical roles within a startup’s management team are: (i) CEO/President; (ii) CMO/CSO; (iii) COO; (iv) CTO; and (iv) CFO. TAKEAWAY: Changing roles often is hard enough for the person doing it, but it can be confusing to the rest of the team. Danielle and Kevin actually hired me after I shut down my startup, LaunchGram. For every hiring challenge, Workable has a solution. I felt like an imposter though, because my latest mission was as an individual contributor. In the early days we got our data by hand. By firing myself from sales, I was essentially firing one of our most productive sales reps. TAKEAWAY: As a founding COO, you will have to pinch hit and do things you don’t like. Post now on job boards. The role varies from company to company, some don’t have the role, and the jury is out on whether startups need one. Going forward, my job will be the same as it’s always been: find the most important things the company hasn’t hired for yet, hire or delegate to someone in my place, and move on. We are looking for an experienced Chief Operating Officer or COOto oversee our organization’s ongoing operations and procedures. Post jobs for free. Ask questions, find answers, get tips, and dig deeper into our product. But, to my opinion, the CEO main role is to carry the vision and the COO duty is to design and implement the strategy that will fulfill that vision. When we started Mattermark, Danielle blogged a ton and talked to potential investors, I hand-gathered a boatload of data, and Kevin helped me turn my process into software. This one is a no-brainer. EMPLOYESS N/A. The term “Job Description” somewhat explains itself doesn’t it? Not … COO Job Description Template. Startups come to AngelList to build their team, and continue to stay with us as they keep growing. Understanding of business functions such as HR, Finance, marketing etc. My third mission was less well defined because, well, it was about five missions at once. Image: Shutterstock 1. In this post I explore the ambiguity of the role of a COO (Chief Operating Officer) in a startup, and my journey to becoming one at Mattermark. Read our in-depth report. job boards today. Writing a job description to fill a role at your startup may seem easy enough — copy, cut and paste someone else’s job description. Apply to Chief Operating Officer, Operations Associate, Business Operations Manager and more! If you run out of money, then you have no business to operate. The role of CEO is to work out the product market fit, the vision and strategic priorities of the business. It was time to hire a much more qualified Head of Data. 0 Views. They will bring operational, managerial and administrative procedures, reporting structures and operation controls to the company. But these days it takes a little more than that. It prompted me to consider what an employment ad might look like for a “startup ecommerce founder.” Here is a hypothetical job description I came up with. At this time, I had the choice to go with “VP of Facilities, Recruiting, Customer Support & Success, Finance, & HR,” or something more catch-all like COO. CEO Job Description Template. Cash flow. Looking to hire? The goal of the COO position is to secure the functionality of business to drive extensive and sustainable growth. What’s in, what’s out, and what’s around the corner—they’ve got the HR world covered. operating in a start-up environment with an ability to prioritize and drive actions to closure. We’re searching for an experienced CFO to join our team of high-performing professionals to help keep our finances insightful and instrumental to our continued success. As a COO, you will define and implement operational processes internally, devising ways to improve consistency, efficiency and profitability whilst also building a disciplined culture to compliment the start-up spirit. This was hard both for me and the company. AngelList is the #1 startup hiring platform. The COO role is a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). Learn more about the features available and how they make each recruiting task easier. I asked Danielle and Kevin, “Am I a co-founder of this new thing? New start up coo careers are added daily on SimplyHired.com. Finally, we hired a VP of Finance, Emad Khan, to take over finance, HR, and facilities. This fall, we needed to get a new office, figure out recruiting, start a customer support & success team, and turn our startup into a professionally managed company (see legal, accounting, HR, and all the fun stuff). Cheerleader. I was good at this mission, but I didn’t want to do eight demos a day and carry a quota forever. So the first team we built at Mattermark was a team of data analysts who filled a forest of spreadsheets with data on companies in VC firm portfolios. Scroll to the bottom for further reading, as I have aggregated 10+ articles on the subject. When we were on the eve of launching Mattermark, I had a bit of an epiphany. Mattermark is the same legal entity as Referly, but as Danielle says, “Mattermark wasn’t a pivot.” I was not a co-founder of Referly. Writing our first job description; ... Average number of functions reporting to the startup COO. Get clear explanations of the most common HR terms. If you also have excellent people skills, busines… Chief Operating Officer – COO Job Description The COO will provide leadership and strategic vision to the organization. Start a free Workable trial and post your ad on the most popular You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. And yet every company needs someone to lead operations. Don’t let jargon stand between you and your to-do list. Ultimately, I knew an opportunity would present itself and that as long as I focused on driving value for our customers and our business, I was in the right place. YEAR FOUNDED. Connect with our team of Workable experts and other industry professionals. The job market is really tight for employers right now (lots of demand for talent, only so many engineers) … Given how ambiguous a COO job description is to many startup founders, the timeline can even be more of a mystery to crack. Chief Operating Officer Job Responsibilities: Acts as a strategic partner on the leadership team and works closely with the team to ensure they are meeting performance expectations. I believed I had to directly manage people to be a leader. I wasn’t always the COO. Premium Recruiting; Development & Design Services; About; Contact; Sign up; Sign in; N/A. We are seeking an experienced CEO to manage day-to-day operations of our company. Founding COOs need to be zero-to-one people who are good at and comfortable with firing themselves. Danielle explained to me that they had no idea what they would do next, but that I was welcome to join them and continue going on missions. That team is running like greased lightning now. The job of a startup CFO is very different from one at a "big" company. Developing Warrior Like Mental Toughness — 11 Easy Steps, Evaluating the Buzzfeed dossier, by a former Intelligence Analyst, How teams can outperform using the Startup Ops Pyramid, The Cognitive Dissonance Hiding Behind Strong Brands. You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. Going forward, Danielle was our CEO, Kevin was our CTO, and I didn’t really feel a need to have a title more defined than “Co-Founder.”. Americas: +1 857 990 9675 In fact, that’s pretty rare. The key is to start thinking about it and preparing before you are ready. Responsibilities/Qualifications/Essential job Functions • Reporting to the CEO, the COO will lead all internal operations and will have the following responsibilities: • Drive the operational launch of the company product in Q4 2014 I led this team in my first functional owner role, and we decided to change my title to “Head of Research & Data.”. Start a free Workable trial and post your ad on the most popular job boards today. JOB DESCRIPTION OF CHIEF OPERATING OFFICER Profile Summary The chief operating officer (COO) will oversee the design, enhancement, implementation, reporting, and oversight of RGVN SFB’s (Name yet to be finalized) financials, operations, human resources and compliance. Get clear, concise, up-to-date advice with our practical, step-by-step guides. It’s right up there with “Chief Executive Officer” and “Chief Financial Officer” in the pecking order of a company’s leadership, and at big organizations, it’s quite an honor to hold. Bring someone onboard in a COO position when this is unclear or still in flux, or the CEO needs immediate direct feedback from all business units to validate, and you risk muddying the water. Startup CEO & COO: An impractical two-headed monster. 0 Views. Find your dream startup job. This Chief Operating Officer or COO job description template is optimized for posting on online job boards or careers pages and easy to customize for your company. Coaches and develops the team to ensure they are delivering against key business metrics. We had an advantage over incumbents and later up-and-comers because we were willing to do work that didn’t scale to deliver value for our customers. Job Description [CompanyX] is growing, and we need a CFO to guide the financial systems that empower us. But, that is not always the case. ), Lead employees to encourage maximum performance and dedication, Evaluate performance by analyzing and interpreting data and metrics, Write and submit reports to the CEO in all matters of importance, Participate in expansion activities (investments, acquisitions, corporate alliances etc. You will be the company’s second-in-command and responsible for the efficiency of business. The CFO will have both a day-to-day and ongoing impact on company operations, helping us to analyze, strategize, and grow our … Demonstrable competency in strategic planning and business development, Outstanding organizational and leadership abilities, Excellent interpersonal and public speaking skills, Aptitude in decision-making and problem-solving. This Chief Executive Officer (CEO) job description template includes the list of most important Chief Executive Officer (CEO)'s duties and responsibilities. Design and implement business strategies, plans and procedures, Set comprehensive goals for performance and growth, Establish policies that promote company culture and vision, Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc. Americas: +1 857 990 9675 The Many Roles of a Startup CTO. I was asking myself what I was going to lead. The COO role is a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). I set out to (1) increase revenue and (2) determine whether we were actually ready to sell to any of these other segments. So that’s what I did, and it’s not that different from what I do now. Because I feel like one.” They reassured me I was. #1 Early-Stage Startup CMO Job Description Template There are different ways to define an early stage startup, but we like the definition put forth by Lee von Kraus, Ph.D.—an early stage startup mentor, in this article. We are looking to hire a visionary COO to oversee our company’s operational processes, and to ensure superb customer experience. Ready-to-go resources to support you through every stage of the HR lifecycle, from recruiting to retention. However, there are a few indicators that now might be a good time for a startup to hire a COO. “What is the difference between CEO and COO?”, I Got Rejected by Apple Music… So I Redesigned It. It will help you save time, attract qualified candidates and hire best … 93 Chief Operation Officer Tech Startup jobs available on Indeed.com. Company details. I remember the lunch where Danielle told me she and Kevin had decided to shut down Referly, and I wasn’t totally sure I had a place in their post-Referly company. Struggling with a task or project? The CEO/President is typically the founder within a startup. Make sure to clearly articulate your new responsibilities . 2018, Dec 04 — 7 minute read “Chief Technology Officer” (or “CTO”) sounds like a glamorous title. I just read a terrific post from Ben Horowitz that he wrote a couple weeks back about the fallacy of Shared Command in companies. REVENUE … Growth or Change Is Coming. BUSINESS TYPE N/A. In 2015, we hired an outstanding Customer Success Manager, Manali Karmarkar. The only consensus on what a COO does is that there is no consensus, especially at startups (see articles at the bottom). We are looking for an experienced Chief Operating Officer or COO to oversee our organization’s ongoing operations and procedures. Eventually you have to find someone else to do those things though, or you’ll burn out. Every stage of the gate a co-founder of this new thing Description [ CompanyX ] is growing, what... Or COOto oversee our organization ’ s not always the case that a startup start-up with! 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