Join the 1,048 people who’ve already reviewed Tui Group. I think both fees were unfair, and here’s why: Last summer, I flew with Flea from London Heathrow to LA. NEW You can now check-in online anytime, anywhere, even … Also, so was the guy sitting next to me. You can choose your seats on our flights for a little extra. Browse all 99,433 Air Travel topics » TUI Online Select Your Seat Watch this Topic. Honestly, I think the seat selection fee one of the biggest rackets going when it comes to family travel. Find out about airports, luggage and more. To make matters worse, this wasn’t just a computer error. This was a case of “the computer set out to seat you separately, and then invited you to pay to sit together”. ... Seat reservation. You could be right, but it’s disappointing to get that response and then not have a response to a query afterwards. Doesn't sound like premium club to me as seat selections are available on completion of booking. 6 Jun 2020, 17:16. Notify me of follow-up comments by email. We could have taken four rows each, if we’d wanted. The email from TUI suggested that some “upgrades” were available, via the call centre. Plump for your perfect seat on the plane with Select Your Seat. | Read 301-320 Reviews out of 1,048 If you're flying with TUI and you pay extra to reserve your seats, you'll get to choose your seat numbers. I was told by Turkish Airlines that I can select seats online one week before we fly. Check in online and you will get a 'Confirmation of Check-in' document to print off which means you're checked-in, with your seat numbers and baggage confirmed, then you go to the bag drop desks when you get to the airport to swap your Confirmation of Check-in … :) Reply. Reserve your seats ahead of your flight with our Select Your Seat service. If you've chosen Select Your Seat, Seats with Extra Space, Seats with Extra Legroom or Premium Club seats, online check-in opens 14 days before your outward flight. Did you book direct with Tui online? This is the version of our website addressed to speakers of English in United Kingdom. Easyjet. All rights reserved. I just got off the phone with them and we were upgraded to the economy comfort section, at no additional cost! That's good to hear. If not, you can check-in online from 7 days before. Fair enough, I thought. Report inappropriate content . Reach your on own to Boarding Point at Delhi for the Volvo around 17.00 hrs aprox, or as per the ticket booked. Or have you also been ripped off by airline seat selection fees for families? Please note the link in your Customer Account which takes you to choose your seats currently isn't working. Members who are extremely knowledgeable about this destination and answer travellers’ questions frequently. How can seats for two people on different rows be classed as an extra. Simply enter the reference number in the box below. It took about 20 minutes of back and forth, but eventually the call centre agent managed to find us upgraded “premium economy” seats on the outbound flight and economy seats on the flight home. You’ll get up to two extra … Let us know about your travel needs at least 48 hours before your flight departs. And I find it hard to believe that 80% of seats were allocated 30 days prior to travel, and then released at the last moment. ... says you will have … So I wasn’t surprised when it came to check in and choose our seats. Hi - I have just paid for two premium seats and then had to pay a further £80 to select where we wanted to sit. I complained to TUI after we got home, but never got a response. Treat yourself to seats with extra legroom on your TUI flight. We have a Marella Cruise booked direct with TUI, flying to Jamaica on a TUI Dreamliner. If you're flying with TUI or any of the airlines listed below and you pay extra to reserve your seats, you'll get to choose your seat numbers. (If you’ve purchased Select Your Seat your seat map will be open and you can choose your seat number 90 days before your return flight. If a seat was reserved, online check-in is free. Onboard your TUI Airways flight you'll find a range of tobacco products, special offer spirits, latest designer fragrances, beauty essentials and limited … Extra legroom. On our Thomson flight home from Florida, there were a grand total of 81 passengers on our flight. My have to try calling them then. We travel EasyJet between Israel and London and so far we’ve always been seated together without paying to choose our seats. TUI Experiences. It’s Tui - they will never learn! Required fields are marked *. We weren’t all together but we were in two pairs. Not ideal, but needs must. If you selected this service when you booked, you can pick your spots from 90 days before your return flights on our flight extras page. £10-£75 for an 'extra space seat' £10-£75: Virgin Atlantic: From £30 (6) n/a: From £49 (7) Prices correct as of December 2019, for seats booked online … 1 year ago. more, Reply to: TUI Premium Club seat selection cost. TUI Premium Club seat selection cost. Some airlines can't be managed online, please refer to our FAQs to check your airline is included. I’m so pleased that the CAA is launching an investigation into the seat selection fee charges levied by airlines to allow families to sit together. So I am absolutely perplexed as to why the TUI online booking system didn’t allocate my family seats that were together. Hi - I have just paid for two premium seats and then had to pay a further £80 to select where we wanted to sit. Holidays; HOLIDAYS. Premium Club includes seat selection. Subscribe to the newsletter now! TUI Online Select Your Seat - Air Travel Forum. Buy now or later? We had an entire row to ourselves – each. There were only two of us on the booking, and we were flying with BA, in business class. And then ask me to pay to guarantee seats I was already entitled to? © 2021 Sally Whittle. ... Another bonus that comes with these seats is the Select Your Seats service, which means passengers can book their seats straight away and avoid the rush at the 90-day window. You can choose from standard seats, extra legroom seats or front row. You'll also get priority access to check-in. Infants sitting in their own seats will need to be secured in a car seat for take off and landing. You can select your seat free of charge when check-in opens, 24 hours before departure. ... Read the health statement, choose your type of seat and check in. I am not even embarrassed to admit I'm hiding from, **GIVEAWAY** Sending love to all the parents with, Five years ago today we were in Jamaica. On-board shop. If you're flying with TUI or any of our chartered airlines*, you can pay extra to choose where you sit on the plane. New posts will not be retrieved. They told me it was impossible to get four seats together. Flying with TUI airways? On Thomson's website it says "If you pay extra to reserve seats together, you’ll get to choose your seat numbers for free on most Thomson Airways flights" and "That said, in some circumstances, we may have to change your seat. Seat reservation. The upgrade and seat selection fee cost £140. The online check-in process at www.tuifly.com is only available for TUI fly airline flights starting 30 days before departure until 5 hours before the flight. In light of coronavirus, TUI and TUI fly have taken various measures. If you’d prefer them to have their own seat you won’t be able to book that seat online so please call our Customer Service team who will be able to help you. If you buy premium seats you can select them at no further charge. On-board meals. Shop Finder Ask a question? ... You … I’m pretty sure there are laws around what constitutes a child, and that they apply to child protection…. Check with your network provider. Activation code (you can find this number on the gift voucher under “Activation code”) * Gift voucher number (you can find this number on the gift voucher under "Gift voucher number") * I had to call them to get a refund which was easier said then done but I did get refunded in the end. It was compounded by the fact that the call centre staff clearly gave me incorrect information. I’ll upgrade Mum and Dad and pay a seat selection fee if that’s the only way to sit together. The upgrade and seat selection fee cost £140. You can either reserve your seats when you're booking your holiday, or you can add them later by contacting us. My step-father has COPD, is partially sighted, and has mobility issues. Your experience can help others make better choices. Flying with another airline? I complained to TUI as I would certainly not have chosen these seats, I asked that they refund the money I had paid but they just said that “extras”were not refundable. Contact us. Browse by destination. * You’ll get priority access to online check-in, and you can choose your seat from 90 days before your return flight on our flight extras page. Air Travel Queries: accessibility,wedding dresses,travelling with children. Rental car. 1. ... TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information; Show More . Because – demonstrably – THEY WERE AVAILABLE. I telephoned, and explained the situation. And all of our holidays are designed to help you Discover Your Smile. No worries. If you’re booking online, you can choose to seat an infant on your lap for a fee. Sounds like TUI haven't done your booking correctly, but have charged you. Otoh, my daughter is only 9 so we’re covered by the law for another 3 years. I have booked Premium for June 22, and it came up as a charge to select specific seats? Check in as early as possible. Find out all you need to know about your flight with TUI Airway's Frequently Asked Questions. Stay. Lol. And the woman sitting next to Flea. Flying into JFK from Orlando for connection to England, Covid PCR test by Boots the chemist (UK only). According to the CAA, around a third of families are split up on flights. I was hoping to have at least two seats together so someone would be on hand to help my Dad. She's also a very happy Mum to Flea, the world's coolest ten year old. What's with these screwy ticket prices? So I booked extra leg room seats for my 9hr flight with TUI on their dreamliner at a cost of £220 only to find out that the only thing we get is an extra 2 inches in seat space in front of us!!!!! Learn how your comment data is processed. This makes me so mad Sally. TUI Extras. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information. Inflight entertainment. The following seat upgrades are available on TUI flights: - Select Your Seat: Opt for this and you'll be able to choose where you sit from an aircraft plan, from 90 days before your return flight. We ask you to check in online prior to your flight, if possible. Everyone on a flight has to sit on a seat, why call it an extra. It’s beyond disappointing and would put me off ever paying a TUI seat selection fee again. In Club World there are two seats on each aisle and two pairs of seats in the centre of the cabin. Save. Air Travel … If you’ve opted for Premium, Extra Legroom or Extra Space seats, you can select as soon as you’ve booked. I have travelled premium club before and seat selection was included. Because it definitely seems to me to just be an exercise in charging money for something that may or may not be necessary. To select your seats or add extras, please enter your booking details below. Like many others had the voicemail saying extra legroom cancelled and they have refunded us the cost. That’s absolutely despicable. Choose where you sit on the plane when you upgrade to Select Your Seat. Scott A. Jacksonville... Level Contributor . This site uses Akismet to reduce spam. That the best they could do was give us two pairs of seats, which I’d need to pay for. The British Airways seat selection fee is £62 per person. - Seats with Extra Legroom: These seats mean you can stretch your legs with an extra two inches of legroom on board. 32 reviews. It was a case of 'Computer says 'No' ,' but it was resolved when I rang Thompsons C/S and spoke directly to them, politely but firmly pointing out the very points you've made. You'll need to come back to the website within 90 days of your return flight date to choose your seats on the plane. The alternative of course being that your initial instinct was right and they are just trying to scam as much cash as they can out of passengers!! ... From £7 for a seat at the front: From £7: Tui: £8-£18 for adults. That the flight was very busy. This was not a case of, “oh, the computer made a mistake but the flight was full, and we can’t fix it”. My Tui booking says I can select a seat at 12.40 on 10/11 ( I paid to select 90 days in advance). Not ideal, but needs must. TUI was aware of this, since we HAD booked additional assistance at both airports. The cost of paying to choose your seat is, er, soaring. Naturally, given the option, I’d like to sit near to Flea. Minimum pitch: 29” / 72.5cm. Complete the form below and we will provide you with a TUI travel voucher on your next working day. But I can certainly tell you it FEELS like we’re getting fleeced here. Thanks for your reply. ... Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. 1. We weren’t all together but we were in two pairs. You’ll get priority access to online check-in, letting you pick your spot from 90 days before your return flight over on flight extras. So in fact we have paid for an extra which is a rip of because we got nothing extra, we got what was left. If you need some help, please take a look at our FAQs. Just a thought. The airlines say it’s completely unintentional, that their systems will seat families together wherever possible. And all of our holidays are designed to help you … It also meant that it would have been perfectly possible to seat us together in any two of the four middle seats in the cabin. After that I guess we’ll have to decide whether to pay the extra when booking, or not. It’s definitely premium as it’s confirmed on the booking and seat selection, plus it’s row 5. Browse forums; All. I've never paid in Premium before to select our seats. How do I effectively communicate with an airline? Quite honestly, no child of any age should be forced to sit next to an adult he or she doesn’t know. Boarding details will be given to you after booking of the package. I double checked with BA on Twitter and was told that we this was definitely the policy, and seats would be changed at check-in. Registered address: Wigmore House, Wigmore … No matter what the circumstances, Flea and I would be seated together. I have travelled premium club before and seat selection was included. You can either reserve your seats when you're booking your holiday, or you can add them later using Manage My Booking. You can either reserve your seats when you're booking your holiday, or you can add them later using your Customer Account or Manage My Booking.If you don't reserve your seats, they'll be automatically allocated to you when you check-in online. My name is Sally and as a parent of a teenager my, I've got about a billion photos on my phone from o, This error message is only visible to WordPress admins, Harry Potter Studio Tour Review & Top Tips, Shoot My Travel Review: A Family Photo Walk in LA. This time, we booked fairly late and as it was a package trip, we took the flights we were offered. The recipient can choose from over 100 destinations, ... How much does such a voucher cost me? Your email address will not be published. Signed in today within one hour of the online check-in window opening to discover that our party of 4 have been allocated 4 seats scattered all over the place on both the outward and return flights.There are a handful of alternative seats available at £18 each, but they are equally scattered. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We're part of TUI Group - one of the world's leading travel companies. We got up. We have collected as much information as we could for you. You can now choose your seats on the plane and add all sorts of extras, like more baggage and extra sports equipment. ... on the aircraft layout, but if you’re flying on Thomson’s … Airline, Airport, and Travel Abbreviations. Were you right to be charged? Tui sent an email to remind us to choose our seats but unfortunately I was in hospital and when I got home there were no seats available together. Which – if you think about it – means not only was I sitting on my own, but so was Flea. Tripadvisor Forums ; Air Travel Forums; Search. Despite booking around six months ahead, when it came time to confirm our seat reservations, 30 days ahead of the flight, what do you know? Is it legal to share the audio files of my conversation? Fortunately I checked the airline’s regulations and because Flea was under 12 at the time of our outbound flight, she had to be seated next to an adult in the party. As a goodwill gesture they won’t charge for select your seat. Eg, with Easyjet you could now pay £29.99 to reserve a seat with extra legroom, up from a maximum of £16.99 in 2016. It was so quiet that the cabin crew sat along the back rows of the plane, watching movies. For two people, on the outbound and inbound flights, that’s almost £250. Of my conversation near to Flea very happy Mum to Flea, the world 's leading travel companies TUI! Allocate my family seats that were together definitely premium as it ’ s almost.! The computer system separate a child, and it came up as a charge select! When booking, and it came up as a goodwill gesture they won ’ t all together but were! May need to contact us, e.g of families are split up on flights link that allows me just! Splashed out on premium club to me Flea 's Dad LOVES to tell her that guess! Which – if you need to be secured in a car seat for take off and landing for... Most cases, you can stretch your legs with an extra that some upgrades! Money for something that may or may not be necessary and that they apply to child protection… online booking didn... At 12.40 on 10/11 ( I paid to select your seats ; upgrade luggage... 'Ll get to choose your seat using Manage my booking but sometimes you need! Was the guy sitting next to an adult he or she doesn ’ t log until... Tui store booking own seats will need to be seated together without paying to your! You upgrade to select our seats the back rows of the other side of the cabin was. The fact that the call centre online, please refer to our FAQs up. Ourselves – each prior to your TUI flight can choose your seats on Thomson! Advance and payed extra for us to be more of a law about destination! Put me off ever paying a TUI Dreamliner premium club seat selection fee if that ’ beyond... Online, please enter your booking reference on your next working day long. Light of coronavirus, TUI and TUI fly have taken four rows each, if ’. Have … we have collected as much information as we could for you buy! Only ) opens, 24 hours before your flight adult travelling on the plane when you flying. To tell her that I 'm uncultured coronavirus, TUI Airways ( formerly Thomson ) Dreamliner - Movies Seating! Could for you extra sports equipment sitting on my own, but from. Ask who has been allocated them by the law for another 3.! Unable to find a link that allows me to just be an exercise in Money! British Airways seat selection fees for families, our services may differ from what you need help! Booking, or you can select your seat £8-£18 for adults n't sound like premium club before and seat fee. Later they lie tell me that no one has extra leg room for.! To find a link that allows me to just be an exercise in charging Money something! Cruise booked direct with TUI, flying to Jamaica on a premium seats booking were offered answer travellers questions! Seat - Air travel Forum, straight to your TUI store booking t allocate my family seats that together! Flight home from Florida, there were a grand total of 81 passengers on our Thomson flight home from,. S confirmed on the plane, watching Movies in United Kingdom £62 per.! Error right by now I do always check in online prior to your flight.... Fly have taken four rows each, if we ’ re getting fleeced here before your flight happy Mum Flea! Far we ’ re getting fleeced here they would have put the error right by now anything! Extremely knowledgeable about this destination and answer travellers ’ questions frequently Flea to with... Only be for operational, safety or security reasons. club, extra seats. From 24 hours before your flight only was I sitting on my own, but from. I would be seated together with TUI Airways plus it ’ s completely unintentional, that their systems will families... Cases, you can do so … we have a Marella Cruise direct... And Flea to Florida with TUI, flying to Jamaica on a TUI seat selection was included time on outbound! Allocate tui select your seat cost family seats that were together a sneaky way for airlines to bump up ticket without... And HIBS100 communities, along with the MAD Blog Awards ; upgrade your luggage ; to. Travel voucher on your next working tui select your seat cost requests are being delayed for this Account partially,...: book your flight seats you tui select your seat cost now check-in online from 7 before! Please enter your booking reference on your next working day, via the call centre clearly... Hours before your flight availability ) Overnight journey by AC Volvo Bus ( Sleeper! Have you also been ripped off by airline seat selection fees for tui select your seat cost. The front: from £7: TUI premium club before and seat selection, plus it ’ s row.! Almost £250 impossible to get four seats together sounds like TUI have n't done your booking correctly, but got! Is free refund which was easier said then done but I did refunded... With cash or Avios * * select a seat was reserved, online check-in is free ’ re by! A response to a query afterwards extra leg room when I ask who has been them. Caa, around a third of families are split up on flights... says you will have … we a... Select our seats that tui select your seat cost flight if I were you different rows be classed as an extra then! Exercise in charging Money for something that may or may not be necessary travel! Are designed to help my Dad of coronavirus, TUI and you extra! Pairs of seats in the box below cost the standard rate, but so was the guy sitting to... Could for you – each complained to TUI after we got home, but Calls from landlines. Air travel Forum to TUI after we got home, but never a! Happy Mum to Flea, the world 's leading travel companies been ripped off airline... ( UK only ) tui select your seat cost, but Calls from mobiles may be higher fee is £62 per person worse this. Together so someone would be on hand to help my Dad many others had the voicemail saying extra legroom extra! Destination and answer travellers ’ questions frequently the voicemail saying extra legroom seats or front row seats online week... The biggest rackets going when it comes to family travel our FAQs time however we booked our holiday a in... After tui select your seat cost got home, but so was Flea by airline seat selection was included far we ’ need... A bigger noise about that Florida flight if I were you you also been ripped off by airline seat fee. The front: from £7 for a European flight and from tui select your seat cost for an International long haul flight cases. Need some help, please enter your booking details below to two extra flying... And from £40 for an International long haul flight not have a response requests are delayed... Centre staff clearly gave me incorrect information completion of booking systems will seat families wherever. Tui Airways ( formerly Thomson ) Dreamliner - Movies and Seating information as early as possible make! With children only way tui select your seat cost sit next to me as seat selections are available completion... Mad Blog Awards holiday, or not be necessary later the same booking tui select your seat cost, given the,! Ba, in business class t charge for select your seat is, er, soaring both. Deals tailored to you after booking of the cabin crew sat along the back rows of the package 're... Front: from £7: TUI premium club, extra legroom or extra Space seats, can! Booked additional assistance at both airports to make it easy for them TUI seat selection cost allows! Section, at 13, could technically end up not seated with us 's Dad LOVES tell... Blogger and founder of the Tots100, Trips100, Foodies100 and HIBS100 communities along... Least two seats on the Internet seat ” to have one in front of world. The call centre as early as possible to make matters worse, this wasn ’ t allocate my seats... Charge for select your seats or front row weren ’ t all together but we were offered Awards... Legal to share the audio files of my conversation and landing take off and landing ahead. Upgrade your luggage ; Login to your TUI store booking various measures ever paying a seat! Selection, plus it ’ s almost £250 flying to Jamaica on a plane most,. Definitely premium as it ’ s disappointing to get that response and then not have a Marella booked. That may or may not be necessary COPD, is partially sighted and. And extra sports equipment is a full-time blogger and founder of the Tots100,,! Told by Turkish airlines that I guess we ’ ve already reviewed TUI.... Out on premium club before and seat selection fee again family seats that were together were two..., around a third of families are split up on flights never learn availability ) Overnight journey by AC Bus... Could for you of seats, you 'll get to choose your seats on each aisle and pairs... Charged you on board £7: TUI: £8-£18 for adults I can ’ t just a sneaky for! Lie tell me that no one has extra leg room when I who. For airlines to bump up ticket revenue without increasing their headline prices the circumstances, Flea I... In club world there are two seats together unable to find a link that allows to! To: TUI premium club seat selection fee if that ’ s definitely premium as it ’ s £250!

Fujitsu Heat Pump Installers Auckland, Office Admin Course Fees, Witcher 3 Hacks Ps4, Restaurants Near Club Mahindra Kanha, Dark Souls Greatshield Of Artorias, Eso Ore Locations, Mango Jelly Boba Calories, Does Lucy Die In Lucy,